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Hello, Thank you for your reply. Please find attached the payment receipt for the additional charges I had to pay upon delivery in Morocco. The total amount paid was 33.09 MAD, as shown on the attached receipt issued by Poste Maroc. I would appreciate it if you could review my request and refund these unexpected charges, as the order was advertised with free shipping to Morocco. I would also like to continue shopping with your company in the future because I am satisfied with your products and service. However, I would like to know how such situations are handled. If I place future orders and additional customs or delivery-related charges are requested again upon arrival in Morocco, can I contact you with the payment receipt and request reimbursement of those extra costs? Thank you for your assistance. I look forward to your response. Best regards,

Hello, Thank you for your reply. Please find attached the payment receipt for the additional charges I had to pay upon delivery in Morocco. The total amount paid was 33.09 MAD, as shown on the attached receipt issued by Poste Maroc. I would appreciate it if you could review my request and refund these unexpected charges, as the order was advertised with free shipping to Morocco. I would also like to continue shopping with your company in the future because I am satisfied with your products and service. However, I would like to know how such situations are handled. If I place future orders and additional customs or delivery-related charges are requested again upon arrival in Morocco, can I contact you with the payment receipt and request reimbursement of those extra costs? Thank you for your assistance. I look forward to your response. Best regards,