Product Information
- Product Name: New Balance Sneakers ML408A
- Seller Classification: Sports Apparel/Sports Shoes > Sports Footwear > Running Shoes
- Model Name:
- Brand: New Balance
- Manufacturer:
- Origin: Refer to product details
- Material: Specified in detailed information
- Color: White
Options Information
- 230 - 240 - 250 - 260 - 270 - 280
Additional Information
- This product is New Balance Sneakers ML408A. Product availability and shipment may vary based on seller stock levels. The estimated delivery time is 3-7 days for regular items and 5-15 days (maximum 30 days) for custom products from the date of order confirmation (excluding weekends and public holidays). Items such as fresh foods and custom-made goods are non-exchangeable or returnable for simple change of mind.
Precautions Before Purchase
- Please check the precautions before purchasing. Certain items may have minor adhesive marks and quality issues (such as threads). This is a characteristic that may arise from mass production, so please understand. Similar issues may occur with products sold at other shopping malls or brand shops.
- Returns are possible but will not be handled as defective products, so shipping costs for exchanges and returns will be borne by the buyer. Customers who are sensitive are encouraged to check the product in store before purchasing.
Product Authenticity
- 100% brand genuine product.
- Exchanges and returns are possible within 7 days of receipt.
- When returning or exchanging, please repackage the product as it was received. Returns are not possible if the packaging, tags, or shoe boxes are damaged.
- Please check the product condition and any defects immediately upon receipt.
Stock Warning
- Popular products may run out of stock after ordering, and a message will be sent if the item is sold out. If no cancellation is made after notification, the order may be automatically canceled.
Packaging
- All clothing items are shipped in plastic wrap. The return shipping cost due to the packaging status will be borne by the customer.
Exchange, Refund, Size, and Color Change Inquiries
- Inquiries about exchanges, refunds, sizes, and color changes can be checked through the customer service inquiry page or My Page of the purchase page.
- The minimum delivery period after order placement is 2 days and the maximum is 7 days.
- Delivery times may vary depending on the season and are not guaranteed. NS can only be processed through the purchase site, and the eligibility for NS will depend on the product condition. NS is not available through offline stores or the brand headquarters.
- For online purchases, exchanges and returns can only be processed through the purchase site.
- In the case of shoes, due to damage to the box during transit, they may be shipped in another brand's box.
Product Information Provision Regulations
- Product Code: NBPMEB151W
- Outer Material: Synthetic Leather, Lining: 100% Polyester, Sole: Polyester
- Size: 290 / Manufacturing Country: China / Manufacturing Date: July 2024
- Quality Assurance Standards: Under consumer dispute resolution standards.
- A/S Responsible: Commerce, A/S Phone Number: 070-8098-2541
Precautions
- All products shipped from our company are recorded via CCTV. To ensure product quality and safety, all products are securely recorded.
- Please be careful not to use a knife.
A/S Application Guide
- Please contact our customer center by phone.
- After contacting the seller, return and other processes will be handled by the seller.
- Customer Center: 070-8098-9711 (Weekdays: 10:30 AM - 5:00 PM)
Exchange/Return/Refund Information
- Please check the product condition and any defects immediately upon receipt.
- For online purchases, exchanges and returns can only be handled through the purchase site.
- For simple change of mind, the round-trip shipping cost is the buyer's responsibility.
- If the product is determined to be defective or misdelivered, please do not wear it and contact customer service by phone. The shipping cost for this will be borne by the seller.
Cases Where Exchange/Return Is Not Possible
- If 7 days have passed since receipt of the product
- If the product has been worn or washed, or if there are stains, discoloration, or deformities due to alterations, leading to a loss of value
- If the tag has been removed or if the packaging material/shoe box has been damaged
Important Notes for Exchange/Return
- Do not attach waybills to the brand box
- Do not remove tags from the product
- Do not stick the waybill directly on the outside of the brand box; ensure the tag remains attached when packing the product in the brand box.
To request a return or exchange, please note that it is mandatory to provide a video of the unpacking of the package.