▶ A VIA DEL LUSSO guarantee card is included, due to simple remorse A round-trip delivery fee (10,000) is charged for exchanges and refunds
Please note that it will be . ▶
All products sold are being sold at the same time as offline stores. If the customer's order and payment were made before the sale was completed at the store or the quantity was changed, we will contact you separately after checking the product's stock. [Delivery Information]
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The average delivery date is 2-3 days, or 4-5 days if there is a weekend. ▶
Exchanges/returns are within 7 days of receipt of the item. Please inquire in advance for exchanges/returns. ▶
For exchanges/returns due to customer remorse, please pay the delivery fee in advance. Please be sure to contact the store before deciding on a return. ▶
If the item is defective, it can only be exchanged for an item of the same product size. Starfield Goyang 1st Floor Via Dellusso
Contact us by phone: 031 - 5173 - 1482
Store Location: Via Dellusso, Starfield Goyang, 1955, Goyang-daero, Deogyang-gu, Goyang-si, Gyeonggi-do
Opening hours: 10 a.m. to 22 p.m.
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Washing methods and precautions
1. Please be sure to wash using the washing method attached to the product. 2. Dark-colored fabrics may stain, so be sure to wash them separately or ask a professional laundry company. 3. In the case of machine washing, stretching or shrinkage due to friction may occur, and exchanges or refunds are not possible if the product is not correct. 4. Fluff due to friction is a natural phenomenon, and if the fabric is sticky, please be careful not to tear it off. 5. We are not responsible for compensation for product damage due to consumer carelessness, deformation due to improper washing, or quality after the quality guarantee period, and repairs can be made for a fee.
To request a return or exchange, please note that it is mandatory to provide a video of the unpacking of the package.
No-delivery refund
