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Hello there , the size is wrong I wear 44 eu and this is 43 , can I change it ??

Hello there , the size is wrong I wear 44 eu and this is 43 , can I change it ??

I would like to file a complaint about the slippers I bought from you. The slippers have not even been in use for a month, and already they are torn and the soles have been damaged. Since they have only been worn for a very short time, I do not find this quality acceptable.. I ask you to consider my complaint and offer me a suitable solution, either an exchange or a refund of the purchase price.. Thank you for your understanding.