Metal Toy Car Model SUV

Arrived with bent rear axle... Impossible to rebend even close to strait... Car is jumping around on the floor when springed up and released. Also Unable to find "Joom support team button"... Also, How the F should I be able to "write and explain" the issue when I don't even get a text field to do so.... On the website: Go to My orders. Select the order you're having problems with. Click on the Joom support team button to the right. Describe the issue and attach a photo/video highlighting it.

Not the Defender I ordered

Arrived with bent rear axle... Impossible to rebend even close to strait... Car is jumping around on the floor when springed up and released. Also Unable to find "Joom support team button"... Also, How the F should I be able to "write and explain" the issue when I don't even get a text field to do so.... On the website: Go to My orders. Select the order you're having problems with. Click on the Joom support team button to the right. Describe the issue and attach a photo/video highlighting it.

Not the Defender I ordered